FAQs

Care

All necklaces available on Tiny Tropics are made of polymer clay. Please refrain from wearing in wet conditions, working out or any other strenuous activity as the clay and metal used is delicate and may wear easily.  

Prints are all screen printed on heavyweight card stock paper, please avoid direct sunlight for extended periods of time to prevent fading.

Quality of Our Products

All products available on Tiny Tropics are handmade. This means that the item you receive may not look identical to what you see online. We uphold the quality of our products to the highest standards and hope you can appreciate the uniqueness of our handmade items. That means each item is truly yours and only yours! 

Shipping

Please allow 2-5 business days for your items to be shipped from the date of order via USPS. Unfortunately at this time we do not ship internationally.

Return Policy 

We gladly accept returns, exchanges, and cancellations. Please contact us within 14 days of delivery date. Items must be shipped back to us within 30 days of the delivery date. We will accept cancellations up to 2 days after the purchase date--contact us at hi@tinytropics.co

 

Conditions of Return

Buyers are responsible for return shipping costs. All items must be returned in their original condition and original packaging. If not, the buyer will be responsible for any loss in value.

 

Questions About Your Order?

Please contact us if you have any questions or concerns about your order at hi@tinytropics.co.